Community News

Customers rated Connecticut Water above 90 percent in the customer satisfaction index. Nearly 60 percent of our customers rank Connecticut Water as above average or the best utility they interact with, according to customer surveys.

Contractors hoisted a prefabricated pump station building into place using a crane in Avon Friday morning, the next step in a $4 million infrastructure project to improve water service for customers in the area for decades to come.

Just weeks after historic flooding in Southbury and neighboring towns, river flows in the Pomperaug River have dropped below the first threshold in the Heritage Village water system’s low-flow operations plan.

Connecticut Water proactively replaced nearly ten miles of water main so far this year through the Water Infrastructure and Conservation Adjustment (WICA) program as part of ongoing efforts to increase reliability and quality for our customers.

Customers can learn about the water treatment process directly from our experts during an open house at the William N. MacKenzie water treatment facility

A $2.5 million project to install new water main in Suffield on portions of Mountain Road to improve water flow, quality.

Getting a cool, refreshing glass of water from your tap represents the work of more than 200 water professionals who take water quality as a point of personal pride.

Construction of the new water treatment plant progresses on schedule, which will expand filtration and improve water quality for customers in Southbury.

Identifying all water lines, including any that may be made of lead, helps provide water utilities with information on how to best serve customers, and will be required by this EPA regulation.