A refreshing utility experience.
Our commitment goes beyond water quality. As members of the communities we serve, we’re committed to providing you with a different, friendlier utility experience. From our local support to environmental protection, we take pride in our work, and even more in our communities.
Customers can receive a bill credit for rain barrel purchase
Connecticut Water once again partnered with Upcycle Products to offer customers the opportunity to purchase upcycled rain barrels and receive a credit on their water bill.
The first 250 customers who purchase a rain barrel can receive a $10 credit on their water bill. Just email a confirmation of purchase to customerservice@ctwater.com.
Our commitment to water quality and you.
The most important thing we do each day is provide you with clean drinking water you can trust. Get information about water quality in your area, issues, and what we do to protect our water quality at the source.
Protect your plumbing with Linebacker®.
Protect yourself from unexpected repair costs for your water line, wastewater, and in-home plumbing with Connecticut Water’s trusted Linebacker® program.
Be sure before you open the door.
Receive an emailed photo of the service person scheduled for your appointment so you know who to expect and trust, with our award-winning Be Sure Before You Open the Door program.
The latest news about Connecticut Water and our communities.
A new, $7 million drinking water treatment facility went online at Connecticut Water’s Heritage Village system.
Our water professionals undergo continuous safety training so they’re ready to face the challenges of the day. Recently, our team worked with instructors from the Connecticut State Fire Academy on safety practices when climbing water tanks.
Employee volunteers, along with our forester, recently planted 600 white pine trees around Moody Reservoir to protect water quality.
As part of Connecticut Water's efforts to continually explore ways of reducing our energy costs for customers, our water professionals began testing a hydro turbine at one of our pressure reducing valve sites, which now generates electricity to power the equipment at the site.
With continuing dry weather conditions in the forecast, Connecticut Water urges customers to voluntarily reduce the amount of water they use, especially in the Shoreline, East Hampton, Plymouth and Terryville systems.
River flows in the Pomperaug River recently dropped below the second threshold in the Heritage Village water system’s low-flow operations plan. As called for in the plan, Connecticut Water’s Heritage Village water system, the Pomperaug River Watershed Coalition, and the Town of Southbury ask residents in the Pomperaug River Basin to voluntarily reduce their water use because of low flows in the river.
Connecticut Water recently brought a 12-inch water main in Southbury back into service, the last of major repairs related to restoration efforts after the 1,000-year rainstorm pummeled the Naugatuck Valley region last August.
River flows in the Pomperaug River recently dropped below the first threshold in the Heritage Village water system’s low-flow operations plan.
